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FAQ

Do you have a question about our products, shipping or returns?

We’ve answered your most common questions below.

Shipping

We offer the following international shipping rates quoted in $AUD:

FREE standard shipping on all orders over $150

$15.95 standard shipping

$35 express shipping

Standard delivery time estimate: 6-10 business days

Express delivery time estimate: 4-6 business day

 

Please allow 1 – 2 business days for your order to be dispatched.

We offer the following Australia-wide shipping rates:

FREE standard shipping on all orders over $80

$5 express shipping on all orders over $80

$7.95 standard shipping

$11.95 express shipping

Standard delivery time estimate: 5-6 business days

Express delivery time estimate: 1-3 business days

 

Please allow 1 – 2 business days for your order to be dispatched.

We offer the following New Zealand-wide shipping rates quoted in $AUD:

FREE standard shipping on all orders over $150

$15.95 standard shipping

$35 express shipping

Standard delivery time estimate: 6-10 business days

Express delivery time estimate: 4-6 business day

 

Please allow 1 – 2 business days for your order to be dispatched.

Products

Once you break through the surface the formula should be nice and soft. Scoop out a pea sized amount with your finger or the back of your fingernail. Apply to each underarm as if you are using a moisturiser! If required, warm the formula between fingers before applying it.

Do not apply straight after shaving or waxing. It’s best to shave before bed to let your skin settle overnight. Discontinue use if skin irritation occurs.

If you’re new to natural deodorants, you might notice a little more sweat after you switch. Depending on your own personal microbiome, it could take up to six weeks for your body to adjust. During this period you may want to apply twice a day and use body powder to absorb extra moisture.

Of course! It might take a little while for you to get used to your new, healthy deodorant, but the journey will be definitely worth it!

Remember that Exposed Naturals deodorants (or any other natural deodorants) are not meant to stop you from sweating! Sweating is a natural and a healthy way for your body to cool down and get rid of toxins. Instead of blocking your sweat glands with aluminium our deodorants use plant and mineral derived ingredients to neutralise odour and help absorb excess moisture.

If you are new to natural deodorants, please remember that during the first few weeks to months of switching to natural you might experience excessive sweating as your pores open up after years of being blocked by aluminium contained in your antiperspirant. The good news is that excessive sweating does subside eventually!

Head to the #ExposeYourself blog for more tips and advice on how to stay dry and stink free naturally!

Remember that Exposed Naturals deodorants (or any other natural deodorants) are not meant to stop you from sweating! Sweating is a natural and a healthy way for your body to cool down and get rid of toxins. Instead of blocking your sweat glands with aluminium, our deodorants use plant and mineral derived ingredients to neutralise odour and help absorb excess moisture.

If you are new to natural deodorants, please remember that during the first few weeks to months of switching to natural you might experience excessive sweating as your pores open up after years of being blocked by aluminium contained in your antiperspirant. The good news is that excessive sweating does subside eventually!

Head to the #ExposeYourself blog for more tips and advice on how to stay dry and stink free naturally! 

Please discontinue use immediately if irritation occurs.

It sounds like you might be allergic to something in your new deodorant. We are currently in the process of developing a sensitive deodorant formula, which might be better suited to you. Watch this space!

Please remember that there are a number of factors that can contribute to skin irritation, such as excess perspiration, friction and shaving. Go to the #ExposeYourself blog for more tips and thoughts on how to avoid each type of skin irritation!

We always recommend doing a wrist or an upper arm patch test before using any new skincare products! To reduce the chances of developing skin irritation we only use premium quality baking soda. It’s different to the regular baking soda sold at the supermarkets, as it’s extracted using a natural drying process, and not chemicals. This eliminates any chances of chemical traces being present in our baking soda.

There are a number of factors that can contribute to skin irritation, such as excess perspiration, friction and shaving. Remember that everyone’s body chemistry is different! Just because you have sensitive skin doesn’t mean you are going to have issues using deodorants containing baking soda. On the other hand, some people can react to baking soda even though they haven’t been known to have skin sensitivity in the past.

Sometimes you just have to try a number of products before you find what works for you! Exposed Naturals offers you a 100% Satisfaction Guarantee on all purchases made through our website. If you find that our products don’t work for you please contact us within 30 days of purchase and we will refund your purchase price, including shipping costs.

We are also currently in the process of developing a sensitive, baking soda free deodorant formula that will not leave white marks on your clothes, so watch this space!

We always recommend doing a wrist or an upper arm patch test before using any new skincare products! To reduce the chances of developing skin irritation we only use premium quality baking soda. It’s different to the regular baking soda sold at the supermarkets, as it’s extracted using a natural drying process, and not chemicals. This eliminates any chances of chemical traces being present in our baking soda.

There are a number of factors that can contribute to skin irritation, such as excess perspiration, friction and shaving. Remember that everyone’s body chemistry is different! Just because you have sensitive skin doesn’t mean you are going to have issues using deodorants containing baking soda. On the other hand, some people can react to baking soda even though they haven’t been known to have skin sensitivity in the past.

Sometimes you just have to try a number of products before you find what works for you! Exposed Naturals offers you a 100% Satisfaction Guarantee on all purchases made through our website. If you find that our products don’t work for you please contact us within 30 days of purchase and we will refund your purchase price, including shipping costs.

We are also currently in the process of developing a sensitive, baking soda free deodorant formula that will not leave white marks on your clothes, so watch this space!

We know this can be inconvenient! However, at Exposed Naturals we prefer to deal with white deodorant marks rather than long term side effects of putting harmful chemicals onto your body!

Our formulas are made with 100% natural plant and mineral based ingredients. Unfortunately the white mineral components, such as baking soda, can leave marks on your clothes. These marks wash off easily and don’t damage your clothes.

To avoid staining dark clothes get dressed before applying our deodorant. Also, avoid tight fitting clothing and make sure you’re not applying too much product.

Exposed Naturals offers you a 100% Satisfaction Guarantee on all purchases made through our website. If you find that you are not happy with our products please contact us within 30 days of purchase and we will refund your purchase price, including shipping costs.

We are also currently in the process of developing a sensitive, baking soda free deodorant formula that will not leave white marks on your clothes, so watch this space!

No. Activated charcoal is a highly porous and powerful substance, which means that we don’t need to use a lot of it to effectively absorb bacteria and toxins under your arms. Just one teaspoon of activated charcoal will typically have a surface area the size of a football field!

If our charcoal deodorant leaves dark marks on your clothes this probably means that you are applying too much formula. Wash your clothes well and try applying less deodorant next time!

If you are pregnant or breastfeeding, please consult a doctor before using any products containing essential oils.

Absolutely! Exposed Naturals deodorants are completely safe for the whole family! Young kids and teenagers are definitely better off using natural deodorants that don’t contain harmful ingredients linked to changes in hormone levels and alteration in development of genitals.

All Exposed Naturals products are hand crafted in Australia for you to enjoy. This means that sometimes there will be slight variation between batches.

The variability in texture and fragrance can also be attributable to the individual ingredients that go into our formula. We use 100% natural ingredients only, which means that you will never find preservatives or chemical stabilisers that are widely used in generic skincare.

Exposed Naturals offers you a 100% Satisfaction Guarantee on all purchases made through our website. So if you find that you are not happy with your new deodorant please contact us within 30 days of purchase and we will send you a product replacement free of charge or refund your purchase price, including shipping costs.

All Exposed Naturals products are hand crafted in Australia for you to enjoy. This means that sometimes there will be slight variation between batches. If you find some lumps or granules that haven’t dissolved fully don’t worry – they will not reduce the effectiveness of the formula and they will definitely not hurt you! Just apply your deodorant as per usual and the lumps should melt onto your skin.

Exposed Naturals also offers you a 100% Satisfaction Guarantee on all purchases made through our website. So if you find that there are too many lumps in your deodorant please contact us within 30 days of purchase and we will send you a product replacement free of charge or refund your purchase price, including shipping costs.

Our deodorants are made with 100% natural plant and mineral based ingredients. The powdered mineral components, such as activated charcoal, baking soda, magnesium and zinc give our formulas a gritty texture.

Exposed Naturals offers you a 100% Satisfaction Guarantee on all purchases made through our website. So if you find that this gritty texture is not for you please contact us within 30 days of purchase and we will refund your purchase price, including shipping costs.

If your deodorant has completely melted in the sun don’t worry, its effectiveness has not been destroyed! Simply put your deodorant in the fridge till it hardens again.

Alternatively, you can completely melt the formula on a stove or in a microwave (be gentle, don’t let it reach its boiling point), then mix the formula well and refrigerate till it hardens again.

Please remember to store your deodorant in a cool place below 30°C and out of direct sunlight.

Exposed Naturals produces 100% natural deodorants that are good for your body AND the planet. That is why we made a decision to exclude plastic spatulas from our packaging to avoid unnecessary plastic waste.

Using your fingers to apply deodorant can feel a little foreign to begin with, however, the process is no different to moisturising your face in the morning! Give it a go and feel good about knowing you are reducing global plastic waste.

We also value your feedback and so if you feel strongly about not wanting to use your fingers to apply our deodorant cream please get in touch and we will consider offering bamboo spatulas for an extra $1 at checkout to encourage spatula re-use.

We could package our deodorants in pretty cardboard boxes, however, at Exposed Naturals we strive to produce 100% natural deodorants that are good for your body AND the planet. That’s why we made a decision to exclude cardboard or any other form of unnecessary packaging from our products to avoid unnecessary waste.

We are glad you asked – absolutely! Exposed Naturals deodorant cream uses pure essential oils and other active ingredients to absorb excess moisture and inhibit odour causing bacteria and fungal growth. This means that our deodorant cream will work just as well on your feet!

Please take caution when applying our deodorant to your feet as the oils in the formula can make your feet slippery. To be safe please wear socks afterwards or apply the formula before going to bed.

Currently our products are only available online through our website. However, we are looking for both retail and online stockists so watch this space!

Please get in touch if you would like to stock us. We would love to work with you!

Returns

We understand that people can be skeptical about switching to natural deodorants or hesitate to try a new natural deodorant for the first time. That’s why Exposed Naturals offers you a 100% satisfaction guarantee on purchases made through our website.

If you are not happy with our products for any reason at all please contact us within 30 days of purchase and we will gladly process a refund.

Exposed Naturals offers you a 100% Satisfaction Guarantee on all purchases made through our website. If you are not happy with our products for any reason at all please contact us within 30 days of purchase and we will refund your purchase price, including shipping costs.

Exposed Naturals offers a 100% Satisfaction Guaranteeon all purchases made through our website only. If you have an issue with a purchase made through one of our retailers please note that you must contact them directly. We apologise for any inconvenience!

Still have questions?

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